The ultimate
utility platform.
The next-generation platformpowering intelligent billingfor the modern utility ecosystem.
THE PLATFORM
Four pillars of the
modern energy stack.
Purpose-built for the complexities of intelligent billing, AI-driven customer operations, grid orchestration, and energy analytics. Unified on one platform for the transition to renewables.
Intelligent Billing
Automate complex tariff structures, time-of-use pricing, and demand charges across millions of customer accounts. Real-time metering data flows directly into billing cycles with zero manual intervention, while built-in regulatory and compliance controls keep every account audit-ready.
- Dynamic tariff management
- Automated meter-to-cash
- Real-time usage analytics
- Multi-rate & TOU support
- Tailored PPA Term Sheet Integration
- Submeter and Gate Meter Reconciliation + Settlement
- Regulatory & compliance controls with guidance tools
AI Agent-Driven CRM
A unified customer 360° platform supercharged by AI agents that handle ticketing, task automation, and proactive customer engagement. Keeping service operations tight while scaling effortlessly across every account in your portfolio.
- Advanced ticketing & task automation
- Unified customer 360° CRM
- AI agent workflow orchestration
- Proactive customer engagement
- Move-in / move-out automation
- Dispute & payment plan management
Grid Orchestration and Optimisation
Coordinate and optimise distributed energy resources, battery storage, and demand response at scale. Real-time visibility and control needed to balance supply and demand across the modern grid.
- DER management
- Demand response automation
- Battery dispatch optimisation
- Network constraint management
Energy Analytics
Transform raw energy data into actionable intelligence. From consumption patterns to grid performance, gain the insights needed to optimise operations, reduce costs, and plan for the energy transition.
- Consumption forecasting
- Network performance monitoring
- Carbon tracking & reporting
- Predictive maintenance
Built for every player in the energy ecosystem.
Whether you're a retailer, network operator, generator, asset manager, or regulator we optimise your operations and infrastructure.
Retail OS
The operating system
for on-market retailers.
A cloud-native, API-first platform that powers the full retail energy lifecycle, from customer acquisition and onboarding through billing, payments, meter data, and regulatory compliance. Built to scale from thousands to millions of accounts without re-platforming.
Customer 360° CRM
A single unified record for every customer, covering contracts, interactions, usage history, billing, and service tickets, accessible in real time across your entire retail operation.
Intelligent Billing Engine
Process millions of accounts with complex, dynamic tariffs, including time-of-use, demand charges, solar buyback, and bespoke plans, all automated from meter read to invoice.
Payments & Debt Management
Integrated payment processing with automated dunning, hardship programs, payment plans, and self-service top-ups, reducing arrears while improving customer experience.
Switching & Onboarding
Fully automated customer onboarding, meter assignment, and retailer switching, compliant with AEMO market procedures and ready for high-volume acquisition campaigns.
Meter Data Management
Enterprise-grade MDMS ingests, validates, and processes interval data from every meter, feeding billing, analytics, and customer portals with zero manual intervention.
Real-Time Analytics & Insights
Live dashboards for consumption, revenue, churn risk, and portfolio health, with predictive forecasting and AI-driven anomaly detection built in.
API-First Architecture
Every capability exposed through REST and event-driven APIs, so you can integrate with market operators, third-party apps, IoT devices, and your own custom workflows.
Regulatory Compliance Built-In
Automated reporting for AEMO, AER, and jurisdictional regulators, with B2B procedures, settlement data, and compliance audit trails generated and submitted without manual effort.
One platform. Every workflow.
Unlike legacy retail systems stitched together from bolt-on modules, our unified data model means your customer record, meter data, billing engine, and compliance reports all share a single source of truth. New tariffs, products, and integrations go live in days, not quarters.
Flex
Turn energy
into opportunity.
A smart energy management system that brings together solar, batteries, data centres, and intelligent tools to generate, store, and manage electricity right where it's needed. See more, control more, and profit more with end-to-end visibility that increases efficiency, reliability, and resilience across your assets.
Technology Integration
One place to access different systems for one or many sites, with solar, batteries, data centres, and smart tools unified.
Data Aggregation
System and market data presented in a common, understandable way, so you can make smart choices.
Market Interaction
Working with retailers and networks to deliver real commercial benefits from your energy investment.
Puts you in control
Decide when to use, store, or sell power to maximise savings.
Exposes hidden inefficiencies
Real-time insights make your system more responsive and cost-effective.
Maximises battery value
Charge from solar or low-cost grid, then use or export when rates are highest.
Builds resilience & independence
Prepare for outages, reduce grid reliance, and grow your system over time.
FLEX PLANS — THREE TIERS
Flex Basic
Passive export pricing, load monitoring, BI & data insights, basic CO₂ reporting
Flex Active
Active export pricing, anomaly detection, full CO₂ reporting
Flex Response
Demand response participation with reimbursement per event, community power sharing
ENS
The turnkey operating platform
for embedded networks.
A fully integrated, turnkey technology stack for Australian and New Zealand Embedded Network and Microgrid Operators, replacing fragmented point solutions with a single intelligent platform covering billing, CRM, smart metering, and asset management.
Utility Billing Engine
Automate tariff configuration, usage allocation, and invoice generation across electricity, hot water, gas, and shared services, for every meter in your portfolio.
Customer CRM
A single source of truth for every resident, tenant, and site. Manage move-ins, move-outs, disputes, payment plans, and communications from one unified interface.
Smart Metering & MDMS
Integrated smart meter data acquisition, validation, and management. Real-time interval data feeds directly into billing, eliminating manual reads and reconciliation headaches.
Asset Management
Track, maintain, and report on every metering asset across your embedded network portfolio, from installation through lifecycle, with full audit trails.
Compliance & Reporting
Regulator ready reporting, transparent billing breakdowns, and audit-grade records designed to meet regulatory requirements for on-supply ENOs.
Portfolio Scalability
One platform for one site or one thousand. Multi-site, multi-entity, and multi-utility support scales with your portfolio without additional operational overhead.
SUPPORTED SITE TYPES
One platform. Seamless integration.
Unlike patchwork solutions that stitch together separate billing, CRM, and metering tools, our unified data model means your meter reads flow directly into billing, billing flows into CRM, and everything is audit-ready from day one.
Built for regulatory compliance.
Designed around regulatory obligations and the applicable retail energy laws, so your ENO operations meet regulatory requirements without bespoke configuration work.
MDMS
End-to-end metering
infrastructure.
A leading Meter Data Management System coupled with turnkey smart metering supply, installation and lifecycle services, giving you a single, accredited partner for your entire metering estate.
Meter Data Management System
Enterprise-grade MDMS that collects, validates, processes and stores interval data from every meter in your portfolio — in real time.
Smart Meter Supply & Installation
Turnkey smart metering supply, installation and lifecycle services — giving retailers, networks and embedded operators a single, accredited partner for their entire metering estate.
Real-Time Validation & Estimation
Automated data validation, gap estimation, and substitution ensure billing-grade data quality — no manual reads, no reconciliation headaches.
ESG
Last mile data,
first class reporting.
The ESG Data Platform automates the collection, verification, and aggregation of every data point required for Scope 1, 2, and 3 emissions reporting, from raw meter reads through to audit-ready disclosures, with seamless API integration to the platforms your stakeholders already use.
Direct Emissions Monitoring
Automated ingestion and continuous verification of all Scope 1 data sources, measured at the asset level, validated in real time, and mapped to your reporting boundary with full audit trail.
- Asset-level data capture
- Real-time validation & verification
- Automated reporting boundary mapping
- Full audit trail for every data point
THE TEAM
The people behind
the platform.
Energy operators and engineers, who have lived the generation, grid, billing and customer challenges you face, now building the solutions to solve them.
Andrew Pegler
Co-Founder & CEO
Pegs leads ULoop's vision, growth and culture. He brings a founder's mindset and deep experience building and scaling energy businesses, and focuses on turning big ideas into commercial outcomes. He connects people, technology and partnerships to build ULoop into a global energy platform.
Craig Stephen
Executive Advisor
Craig is a company director and former Chief Investment Officer of Tainui Group Holdings (NZ$1B+ FUM) and CIO of Heartland Bank, with 35+ years in capital structuring, M&A and investment governance, who also helped build Fonterra's original capital structure. Craig has a number of corporate and charitable roles with Iwi, infrastructure (renewable energy in particular), investment and funds management, and the agri-sector.
Jurjen Geerts
Co-Founder & CCO
Jurjen sets ULoop's commercial strategy, drawing on experience across energy retail, finance and high-growth businesses. He turns complex energy opportunities into scalable business models, partnerships and long-term customer value.
Lorraine Taylor
Co-Founder & COO
Lorraine turns strategy into execution across ULoop's people, customers and partners. A renewable energy and sustainability leader, she focuses on building high-performing teams, scalable processes and the operational discipline ULoop needs to grow across multiple markets.
Mike Moran
Founder & CSO
Mike leads ULoop's strategy and sales, combining a strategist's foresight with an operator's urgency. Drawing on more than 15 years across project finance, wholesale energy markets and utility retail platforms, he turns relationships with utilities, retailers, generators and investors into signed deployments and new growth.
Nick Crawley
Founder & Exec Advisor
Shapes the platform roadmap from customer pain to shipped feature. Former product lead for a meter data management suite.
Ray McLaughlin
Founder & Exec Chair
Supporting every ULoop vertical as a cross-sector, multi-market operator, guiding capital, partners and customers to where they fit best on the platform. 20+ years originating and financing energy infrastructure in APAC, Africa and the Americas.
Takanori Kondo
Co-Founder & Country Lead - Japan
Kondo connects ULoop's energy platform with strategic partners, capital, and enterprise customers. 24 years in global finance with a trusted network across Asia, Europe, Australia, and the U.S.
Ready to get started?
Whether you're scaling retail operations, modernising metering infrastructure, deploying Flex to optimise distributed energy assets, or unifying fragmented systems, our team will map the right path forward.